Privacy Policy

This Privacy Policy explains how minomus. collects, uses and protects personal data when you use our website, contact us, book a meeting or use our services.

1. Who is responsible for your data?

The data controller is:

Madara Santa Plauca, operating under the name minomus. Email: theminomus@gmail.com

If you have any questions about this Privacy Policy or how your personal data are handled, you can contact us using the email address above.

2. When does this Privacy Policy apply?

This Privacy Policy applies when you:

• visit or use the minomus. website;
• contact us;
• submit information through a website form;
• book or attend a meeting;
• upload files;
• discuss a potential project with us; or
• become or act on behalf of a minomus. client.

External websites and services linked from our website have their own privacy practices and are not covered by this Privacy Policy.

3. What personal data do we process?

The information we process depends on how you interact with minomus.

Information you provide

This may include:

• your name and contact details;
• information about your business or organisation;
• information about your project, requirements, preferences, budget or timeframe;
• information submitted through booking forms or other forms;
• communications you send to us; and
• files or other materials you choose to upload or provide.

Please avoid providing personal information that is not relevant to your enquiry or project.

Meeting and service information

When you book or attend a meeting, we may process information necessary to arrange and provide it, such as your contact details, meeting type, selected date and time, and related communications.

Technical website information

When you use the website, limited technical information may be processed where necessary to operate, secure and maintain it. This may include IP addresses, browser or device information, requests, session information and technical or security logs.

Optional analytics information

If you allow analytics, we may process privacy-minimised information about how the website is used, such as pages viewed, referral information, general browser or device information and interactions with website features.

We do not intentionally send booking-form answers, uploaded files, contact details or other directly identifying customer information to Matomo as analytics event data.

4. Why do we process personal data?

We process personal data only where we have an appropriate reason and legal basis for doing so.

To respond to enquiries and arrange meetings

We use the information you provide to respond to you, understand your project, prepare for meetings and take steps you request before potentially entering into a service agreement.

Legal basis: taking steps at your request before entering into a contract and, where appropriate, our legitimate interest in managing business communications.

To provide our services

If you become a client, we process information where necessary to plan, manage, communicate about and deliver the agreed services.

Legal basis: performance of a contract.

To manage business and legal obligations

We may process relevant information for invoicing, accounting, record keeping, handling legal claims and complying with obligations imposed by law.

Legal basis: compliance with legal obligations and, where applicable, our legitimate interests in establishing, exercising or defending legal claims and managing our business.

To operate and protect the website

Limited technical information may be processed to maintain website functionality, investigate errors, prevent misuse and protect our systems.

Legal basis: our legitimate interest in operating and protecting the website and related services.

To understand website usage

With your permission, we use privacy-focused Matomo analytics to understand general website usage and improve the website and booking experience.

Legal basis: your consent.

You can change or withdraw your analytics choice at any time.

5. Booking forms and uploaded files

Information submitted through booking forms is used to understand your enquiry, prepare for a meeting and determine how we may be able to help with your project.

If you upload files, they are processed only where relevant to your enquiry, meeting or project.

Uploaded files are stored using access-controlled infrastructure and are made available only where reasonably necessary for the relevant business purpose.

Please do not upload confidential, sensitive or unrelated personal information unless it is genuinely necessary for your enquiry or project.

6. Who may receive your personal data?

We may use trusted service providers where necessary to operate our website and business.

Depending on how you interact with minomus., these may include providers of:

• website hosting and technical infrastructure;
• email and communication services;
• calendar and video-meeting services;
• analytics infrastructure;
• backup, security or technical support services; and
• accounting, legal or other professional services where required.

Only information reasonably necessary for the relevant service is shared with these providers.

We may also disclose information where required by law, a competent authority or where reasonably necessary to establish, exercise or defend legal claims.

We do not sell personal data to advertisers or data brokers.

7. Hosting and technical infrastructure

The minomus. website, databases, uploaded files and related technical systems are operated using hosting and infrastructure services provided by third parties.

These providers may process information where necessary to host, secure, maintain, back up and operate the website and related systems.

We select services with consideration for data protection, security and the locations in which personal data are processed.

8. Website analytics

We use a self-hosted Matomo analytics environment to understand general website usage.

Analytics are optional and are activated only after you choose to allow them.

Our website is configured to use Matomo without Matomo analytics tracking cookies.

Where analytics are enabled, we aim to minimise the information collected and do not intentionally use Matomo to identify individual customers or analyse the contents of booking forms, communications or uploaded files.

Raw Matomo analytics data are configured for automatic deletion after approximately 90 days.

You can change your analytics preference at any time using the control below.

Withdrawing consent stops future optional analytics tracking from this browser. It does not affect processing that took place lawfully before consent was withdrawn.

More information about the website's use of cookies and similar browser storage is available in our Cookie Policy.

9. International data transfers

Some service providers may process personal data in, or make it accessible from, countries outside the European Economic Area.

Where such transfers take place, we use service providers and transfer mechanisms designed to provide an appropriate level of protection in accordance with applicable data-protection law, such as an adequacy decision or appropriate contractual safeguards where required.

The specific providers and processing locations used by minomus. may change as our technical infrastructure develops.

10. How long do we keep personal data?

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected and for any applicable legal, accounting or dispute-resolution requirements.

In particular:

• enquiry and booking information is retained while the enquiry is active and for a limited period afterwards where reasonably necessary for follow-up, business records or potential disputes;
• project and client information may be retained for the duration of the client relationship and afterwards where required for contractual, legal, accounting or record-keeping purposes;
• uploaded files are retained only while they remain reasonably necessary for the relevant enquiry or project;
• technical and security logs are retained for a limited period appropriate to their operational or security purpose; and
• analytics information is retained according to the analytics retention period described above.

Where information is no longer required and no legal reason for retaining it applies, it will be deleted, anonymised or otherwise securely disposed of.

11. Do you have to provide personal data?

You are not generally required to provide personal data simply to browse the website.

However, certain information is necessary if you want us to respond to an enquiry, arrange a meeting or provide a requested service.

Where required information is not provided, we may be unable to process the relevant request or provide the requested service.

12. Your data-protection rights

Depending on the circumstances and applicable law, you may have the right to:

• request access to personal data we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing;
• receive certain personal data in a portable format; and
• withdraw consent where processing is based on consent.

These rights are subject to the conditions and exceptions provided by applicable data-protection law.

To exercise your rights, contact us at theminomus@gmail.com.

We may ask for information reasonably necessary to confirm your identity before responding to a request.

You also have the right to lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija) or another competent supervisory authority where applicable.

13. How do we protect personal data?

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, appropriate authentication, secure communications, protected storage, software maintenance, backups and other technical or organisational safeguards appropriate to the information being processed.

No internet-based system can be guaranteed to be completely secure, but we review and improve our safeguards as the website and services develop.

14. Automated decision-making

We do not use personal data collected through this website to make solely automated decisions that produce legal or similarly significant effects for you.

15. Changes to this Privacy Policy

We may update this Privacy Policy when our services, website functionality, service providers or data-processing practices change, or where an update is required by law.

The latest version will be published on this page together with its updated date.

If we introduce a materially different use of personal data that requires consent, we will request that consent where required before beginning that processing.

16. Contact

If you have questions about this Privacy Policy, want to exercise your data-protection rights or have concerns about how your information is handled, please contact:

minomus.

Madara Santa Plauca

Email: theminomus@gmail.com